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Enable search for discontinued products in the database

When searching for a product in the global database and when you receive "Your search resulted in 0 hits." I would like to have an option that says something like "click here to do the same search including inactive products" as the EcoOnline database is big and a lot of inactive products are still in use by the customer even tho the supplier have stopped producing or sell the product itself.

If this is displayed for the customer once you receive 0 results you wont have to go back manually and re-type the search or think that the product isn't in the database.

  • Guest
  • May 27 2020
  • Released
Chemical Manager
  • Sep 23, 2024

    Admin response

    It is now possible to search for expired products in the Search module

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    • Guest commented
      June 26, 2024 07:22

      Cannot see that this is yet released, function to search for expired products seems to be back in advanced search. However no guidance is there if you get "Your search resulted in 0 hits."

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